Privacy

At Olive Elements Pvt. Ltd. (operating as BlackBerry Island), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.oliveelements.com.

Information We Collect

Personal Information: Name, email address, phone number, and payment details when you make a booking.

Non-Personal Information: Browser type, IP address, and website usage data for analytics.

How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide services.
• To improve our website and personalize user experiences.
• To send updates about promotions, services, or changes to policies.

Data Security

We implement robust security measures to protect your information. However, no method of transmission over the internet is entirely secure.

Sharing Your Data

We do not sell or share your data with third parties except as required by law or to process bookings (e.g., payment gateways).

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings.

Contact Us

If you have any questions, feel free to contact us at info@oliveelements.com.

Terms and Conditions

Welcome to BlackBerry Island, owned and operated by Olive Elements Pvt. Ltd. By using our website, www.oliveelements.com, you agree to the following terms:

1. Services

We provide online booking for wilderness camping, jungle stays, and related experiences.

2. User Responsibilities

• Ensure the accuracy of personal and payment information during bookings.
• Adhere to our on-site rules and safety guidelines during your visit.

3. Booking Confirmation

Your booking is confirmed once payment is processed successfully.

4. Intellectual Property

All content on our website, including logos, text, and images, is the property of Olive Elements Pvt. Ltd. Unauthorized use is prohibited.

5. Limitation of Liability

Olive Elements Pvt. Ltd. is not responsible for injuries, loss, or damages arising from your stay, except as required by law.

Contact Us

If you have any queries, feel free to email us at info@oliveelements.com.

Cancellation and Refund Policy

1. Cancellation Policy

Cancellations must be made via email to info@oliveelements.com or by calling +91 9951844668.

Cancellations made at least 7 days before the booking date are eligible for a refund.

2. Refund Policy

50% of the booking amount will be refunded for eligible cancellations.

Refunds will be processed within 7-10 business days after approval.

3. Non-Refundable Scenarios

• Cancellations made less than 7 days before the booking date.
• No-shows or failure to arrive on the scheduled date.

Contact Us

For assistance, contact us at info@oliveelements.com.